Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Orders are shipped from our overseas fulfillment warehouse. Estimated delivery time to the United States is 10–20 business days after your order has been processed.

Please note that delivery times may vary due to peak seasons, carrier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 3–5 business days for tracking information to become available or update in the carrier’s system.

Customs & Import Duties

International shipments may be subject to customs fees, taxes, or import duties depending on the destination.

Any applicable customs or import charges are the responsibility of the customer.

Lost or Delayed Packages

If your order has not arrived within 30 days from the shipping date, please contact our customer support team at:

kenzi.nguyen2@gmail.com

We will review your order and work with you to resolve the issue as quickly as possible.

Boomz Store

Thank you for choosing Boomz Store. We appreciate your patience and look forward to serving you with care and providing a smooth shopping experience.